Frequently Asked Questions

Can I talk to someone before I book an appointment?

We don’t offer free discovery calls, but we do provide a very through initial two-part consultation. This session includes a detailed review of your history, goals, and current lab results, along with a Personalized Care Plan. You'll receive clarity on your health status, root causes of symptoms, and custom recommendations, even if you decide not to continue with us. This consultation helps ensure we’re a good fit and respects our nurse practitioners' time and commitment to current patients.

Can the nurse practitioners at Cove Telehealth for Women write prescriptions?

Yes, the nurse practitioners at Cove Telehealth for Women will prescribe medications that are part of your mutually agreed upon treatment plan. We prescribe medications to help with hormones, thyroid, inflammation, weight loss, and glucose control. We do not prescribe controlled substances such as narcotic pain medications, benzodiazepines (Xanax), attention deficit disorder (ADD) medications, or phentermine.

What is functional medicine?

Functional medicine is a whole body approach to medical care that focuses on identifying the root cause of the disease to help your body to function optimally, not just patching the problem with layers of prescriptions. It is guided by the latest research and addresses causes such as vitamin and nutrient deficiencies, underlying inflammation, gut microbiome health, and the effects of stressors and toxins on the body. Many conventionally trained medical providers are starting to integrate this research into their practice. Learn more about functional medicine here. At Cove Telehealth for Women, we use the best of conventional and functional medicine to help you reach your health goals.

Do you only treat cisgender women?

At Cove Telehealth for Women we specialize in hormones and thyroid for women. We welcome all patients who identify as women, but do not have expertise in gender affirming hormone therapy. If you are seeking gender affirming hormone therapy we recommend visiting https://altgo.us/ to find a provider and other resources. Cove Telehealth for Women is happy to help all persons identifying as women with thyroid, fatigue, weight management, and other hormone related concerns.

Do you take my insurance?

Cove Telehealth for Women does not take insurance. By reducing administrative burden and avoiding rules imposed by insurance companies, we are able to focus on wellness and prevention and spend more time with each patient. We advise checking with your HSA or FSA administrator to see if you can use those funds for this out of pocket expense. We are happy to provide a receipt if needed. Please note, insurance companies do not reimburse for monthly subscription-based care.

How do I get my prescriptions and supplements?

  • Prescriptions will be sent electronically to your pharmacy. Please note, we do not complete prior authorizations, disability/other paperwork, or provide documentation to insurance companies.

  • Your Nurse Practitioner will send recommendations for supplements through FullScripts, an online medical-grade supplement store. You will set up an account, pay FullScripts directly, then FullScripts ships the supplements to you.

Can you be my primary care provider?

  • At Cove Telehealth for Women we specialize in women’s wellness and longevity with a focus on thyroid, bioidentical hormones, and weight management. For safety, we require patients to see an in-person PCP and/or ob-gyn regularly. If we assess a concern that is out of the scope for Cove Telehealth, we will advise you to follow up with your PCP who may need to refer you to a specialist. We do not make specialist referrals or order advanced imaging (such as mammograms, CTs, ultrasounds, etc).

Do you work with a physician?

Family nurse practitioners complete bachelor and master degrees in nursing where they learn to assess and treat children and adults for acute and chronic diseases. Nurse practitioners can complete exams, order and interpret labs and imaging, and write prescriptions. As required by the state of Alabama, our nurse practitioners work in collaboration with a physician, Monica Williams, MD.

Get Started with

Cove Telehealth for Women

Today